The R@pid
Stability MAX-MLM™ Platform
is designed for maximum speed, reliability, usability and security.
Speed is achieved through the efficient use of PHP combined with a proprietary
database schema designed specifically for high volume, real-time traffic as well
as distributor compensation plan processing. At the heart of this database schema is
our proprietary genealogy key that can traverse the database at high speeds and can support
tens of millions of users. The platforms supported by MAX-MLM™ include
Linux(RedHat), FreeBSD, OpenBSD, and Microsoft 2000/2003. Databases
supported include Oracle 9i, SQL Server 2000 and MySQL.
MAX-MLM™ is rich with
functionality designed to support the most critical functions of
the cutting edge MLM organization, including: replicating
distributor web sites, secure back-office distributor functions, secure
email, compensation plan support, and administrative functions. The replicating
site is dynamically created with the requested ‘nickname’ at
enrollment time. This web site provides a distributor an immediate web
presence. Secure back office functions allow distributors to track volume
and commissions, view organizations, set defaults for automatic placement,
check email and a variety of other tasks directly related to the distributor’s role.
MAX-MLM™ supports both binary and hierarchical
organizational trees as well as a variety of compensation plans and options
including binary, unilevel, stair-step breakaway, and matrix-centric plans.
Electronic commerce functions and credit card processing interfaces are
included with the standard package. These functions set product point values
for compensation, control discount levels for internal participant purchases
and allow distributors to retail products to non-participants.
Administrative control panels and tools are provided to facilitate routine
site and database maintenance. These administrative tools allow the local
MIS Manager to alter the look and feel of the home pages and replicating
pages. In addition, tools are provided which allow LOS administration and
physical re-placement of distributors. Given the power of these tools, only
selected employees will be authorized for their use. Sufficient training
will be provided to ensure the ongoing integrity of the site and database.
R@pid Stability will utilize a highly
disciplined, project management approach throughout all aspects of this
initiative. The project will be conducted in three phases: Discovery & Analysis;
Design, Build & Test; and Conversion & Parallel Testing.
Phase I
During Discovery and Analysis we will meet with our client’s management
team and gather information which will allow RapidStability to fully
document all current system processing, reporting, e-commerce, payment
processing, enrollment, compensation, security, backup, and interface requirements.
We will require access to the current site as well as documentation of
all system components including: hardware, software, routers, bridges,
communications, and storage. In connection with this phase, we will generate
a full site map and obtain a complete database schema and we will document
the current problems that should be corrected during the conversion.
At the completion of this phase, we will prepare system requirements
specifications
for management approval.
Phase II
During the Design & Build and Unit Testing phase, we will construct
a working system using the detailed system requirements documented in Phase
1. Each component and function will be unit tested. Unit testing will be
followed by systems-integration testing and user-acceptance testing. In
connection with this phase we will identify the required target hardware
and software environment that will be needed to support the application
and we will coordinate with RackSpace and other vendors as needed to initiate
changes to the technical environment. All system testing will be conducted
on our client’s target technical environment.
Phase III
During Conversion and Parallel Testing we will exercise all conversion
programs and build a complete distributor organization including non-flushed
bonus amounts. We will apply a reasonable amount of production enrollments
and other volume against the system and run both the Binary and Unilevel
compensation plans to confirm that all modules function in accordance
with management’s expectations. We will coordinate closely with our client’s
management team to select the final cutover date. Ideally, we will select
end of business on a Friday to allow a full weekend for system conversion.
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To assist our customers to control the rising cost
of telephone-based customer service, we provide three levels of web-based
customer and technical support. The objective of these functions is to
provide quick, accurate, and cost effective information and support to
the field organization. Static web forms are available to provide the
busy distributor a means to submit a non-urgent question for resolution
within 24 hours. Intelligent web forms are an effective technique for
searching out an immediate answer for a pressing issue without human
intervention. Real-time chat sessions connect distributors with live
customer service representatives for immediate problem resolution. A
fourth unprecedented level of web-based customer service based on web,
co-browsing and voice over IP is planned for future release.
The MAX-MLM™ platform is engineered
for the growing organization and is easily tailored to meet changing
business conditions and adapt to new market opportunities. RapidStability
recognizes that every organization is unique with unique products, services,
participants, customers and policies. Therefore, each instance of MAX-MLM™ will
be tailored to meet the specific needs of the target organization. The
time and cost associated with system tailoring is directly related to
the level of customization required.
Technical support will be provided to assist your organization
to identify and resolve emergency and non-emergency site performance issues.
Backup administration will be provided to ensure that the current site
is being properly backed up for protection in case of fire, flood, or natural
disaster. Security monitoring will be performed to identify patterns of
unauthorized access attempts and we will initiate reasonable preemptive
measures to ensure that the site is not breached.
Prior to conversion to the MAX-MLM™ Platform all efforts should be made
to minimize changes to the current platform. All changes to the current
platform will be approved in advance by our client’s management team
based on written time and cost estimates from RapidStability. All approved
changes will be simultaneously applied to the new target environment.
Immediately following the conversion, RapidStability will institute a change
control process, which will ensure that all system maintenance requests
are properly cataloged. Changes will be prioritized and approved based
on our client’s management criteria. Formal time and cost estimates
will be prepared for all major system enhancements.
Given your organization’s existing investment in computer hardware
and software licenses, all efforts will be made to maximize the use of
this existing equipment and software. Upon detailed examination of the
current configuration, we will recommend appropriate changes and additions,
which will accommodate the new system while at the same time supporting
the current platform.
Following the conversion, on an ongoing basis RapidStability will closely
monitor the utilization of CPUs, database, email, storage, routers, firewalls
and other components of the environment and recommend appropriate upgrades
to the infrastructure to support our client’s sustained growth.
Rapid Stability will coordinate directly with RackSpace or other
hosting and hardware companies as directed by our clients.
Contact Richard Terrell at Rapid
Stability Incorporated today to learn more about MAX-MLM™ and
what it can do for your company.
You can reach us by phone toll free at 1.888.257.2611 or
by email at sales@rapidstability.com.
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